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Players should keep an eye out for new offers by regularly visiting the casino and making sure they receive the correspondence from the operator as this is the best way not to miss out on a nice bonus or other type of a promotion.
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Payment Methods. Game providers. Licensing Authority. Positives Good selection of games. Casinos related to Jokerino Casino 4 2.
Complaints about Jokerino Casino and related casinos 45 We have conducted extensive research on the web and as a result we have found following 45 complaints on Jokerino Casino or any brands that might be interconnected with it.
Justified complaint. Black points: The player from Austria has requested withdrawal more than 2 weeks ago. It has been pending since. Read more.
Failed self-exclusion. The player from Switzerland has been promised a refund a year ago. Unfortunately, it has never been received.
No reaction, passive regulator. The player from Poland is struggling to receive help from the casino support regarding his delayed withdrawal.
Insufficient evidence from casino. Player's winnings got voided as he was accused of bonus abuse. The player complained about his winnings being voided.
The casino accused him of bonus abuse and said he had acquired his winnings in a tricky way. The player refused such accusations, however, the casino failed to provide proofs in the time and this complaint was ruled out as unresolved.
No further updates since then. Read more on: askgamblers. Player is experiencing technical difficulties while playing casino games.
Delayed payment, status unknown. Black points: for this casino. Extremely delayed withdrawal process. The player from Finland made a withdrawal request.
No confirmation of pending withdrawal was received but when the player tried to make a new withdrawal request a message popped out saying there had already been a request made.
Later on, the player contacted the casino and inquired about the progress of their withdrawal but no one ever answered them.
The deposit was made via bitcoin but the withdrawal was supposed to be made via bank transfer, however, the casino had never asked for the player's banking details.
There were no more updates since then. No information about withdrawal request for more than 10 days. The player complained that he didn't have any information about the status of his withdrawal request for more than 10 days and the casino was not answering.
No more updates since then. Payment delayed for 3 weeks. The player complained that he had made a withdrawal request 3 weeks ago but despite that the casino kept saying he would receive payment soon, the player still hadn't received anything and the casino stopped responding.
Black points: 56 for this casino. Ignored withdrawal request. The player made a withdrawal request of his winnings and sent over the verification documents but two weeks later the casino still hasn't replied or informed him about the withdrawal status.
The casino was unresponsive and there are no more updates since then. Black points: 50 for this casino. Slow withdrawal processing and lack of communication.
The player made a withdrawal request but the casino was not responding to his emails. He had sent over the verification documents more than two weeks earlier but he got no reaction to it either.
He found the situation strange. Payment delayed for two months. The player complained he had made a withdrawal request on January 20th but despite the casino's promise of an upcoming payment, more than two weeks later the player still hasn't received anything.
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Habe das Geld nicht erhalten Paysafe meinte das es nur über das Casino geht. Dear Diana, Thank you very much for your reply.
Dear Diana, We are extending the timer by 7 days. The player can reopen this complaint anytime. Gambling guide How to choose a casino Games of chance: RTP and variance Bonuses and promotions Fair gambling codex Responsible gambling and help for problem gamblers.
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Jokerino does not disappoint players when it comes to customer service. If you cannot find an answer to your question in the very extensive FAQ section , you can always talk to a real person through your live chatbox.
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